Job Description

Description

Eastern Plumas Health Care  provides crucial services to our community. We are a non-profit, critical access hospital district, providing comprehensive medical services to Plumas County for over 45 years. We are the only hospital and clinic within a 30 mile radius serving over 10,000 residents living throughout Plumas and Sierra Counties.

The Clinic Registration Clerk position plays a key role in the efficiency and success of our clinics. We are currently seeking a dynamic individual with a positive attitude, excellent customer service skills, who has computer and medical office experience. The successful candidate will have superior interpersonal communication and organizational skills and be customer-focused at all times. We are willing to train the right person!

This is a full-time, benefitted position. Clinic hours are Monday through Friday, 7:30 a.m. to 5:00 p.m. 

Primary Responsibilities:

  • Schedule appointments
  • Checking patients in for appointments
  • Answering and directing incoming phone calls
  • Verifying patients' insurance and coverage
  • Collect co-pays
  • Check patient demographics
  • May require travel to other local clinics to back-fill

Minimum Qualifications:

  • High school diploma or equivalent
  • 2 years of customer service experience preferred
  • At least one year medical office experience preferred
  • Ability to communicate efficiently, both verbally and in writing
  • Excellent phone etiquette
  • Ability to maintain patient confidentiality and privacy