Full Time Registration Clerk - Great Benefits

Description

Eastern Plumas Health Care provides crucial services to our community. We are a non-profit, critical access hospital district, providing comprehensive medical services to Plumas County for over 45 years. We are the only hospital and clinic within a 30-mile radius serving over 10,000 residents living throughout Plumas and Sierra Counties.

The Clinic Registration Clerk position plays a key role in the efficiency and success of our clinics. We are currently seeking a dynamic individual with a positive attitude, excellent customer service skills, who has computer and medical office experience. The successful candidate will have superior interpersonal communication and organizational skills and be customer-focused at all times. We are willing to train the right person!

This is a full-time, benefitted position. Clinic hours are Monday through Friday, 7:30 a.m. to 5:00 p.m. 

Primary Responsibilities:

• Schedule appointments
• Checking patients in for appointments
• Answering and directing incoming phone calls
• Verifying patients' insurance and coverage
• Collect co-pays
• Check patient demographics
• May require travel to other local clinics to back-fill

Minimum Qualifications:

• High school diploma or equivalent
• 2 years of customer service experience preferred
• At least one year medical office experience preferred
• Ability to communicate efficiently, both verbally and in writing
• Excellent phone etiquette
• Ability to maintain patient confidentiality and privacy