Job Description


Eastern Plumas Health Care is a small, non-profit, critical access hospital district, providing comprehensive medical services to Plumas County since 1971. We operate a 9 bed acute care hospital at our main Portola campus, which includes a 24 hour, physician staffed, emergency room and ambulance service. In addition, four primary care medical clinics and a dental clinic offer residents a full spectrum of health care services in the Graeagle, Loyalton, and Portola communities. There are also hospital-based Skilled Nursing Facilities in Portola and Loyalton.

We are looking for an enthusiastic and skilled Business Services Account Representative in our Portola campus business Office. The account representative bills various insurance carriers, including governmental agencies. Incumbent will provide effective and personalized account services on all accounts assigned, and will perform a variety of collections, patient account follow up and maintenance functions in order to maximize cash flow and act as a resource to customer, 

Principal Responsibilities

  • Submits accurate and timely claims to all fiscal intermediaries, third party payers and patients. 
  • Provides timely and effective follow up and collections on all unpaid claims. 
  • Acts effectively as a resource for patients, attorneys, third parties and co-workers. 
  • Keep accurate records and performs performs patient account information.
  • Must be able to maintain patient confidentiality and comply with all regulations as set forth in the Health Insurance Portability and Accountability Act of 1996. 


  • Prior experience in an office environment, with hospital or medical billing a plus.
  • Knowledge of California billing and collections rules preferred but not mandatory.


High school diploma or equivalent

Skills / Requirements


Excellent communication skills

Ability to analyze data, perform multiple tasks and work independently.

Abillity to type 35 wpm and proficient with computers

Accurate filing skills

Physical Requirements

Ability to perform repetitive motions with fingers, hands, arms, neck and shouldersThis position includes bending, reaching, squatting for long periods of time.