Job Description

Eastern Plumas Health Care is a small, non-profit, critical access hospital district, providing comprehensive medical services to Plumas County since 1971. We operate a 9 bed acute care hospital at our main Portola campus, which includes a 24 hour, physician staffed, emergency room and ambulance service. In addition, four primary care medical clinics and a dental clinic offer residents a full spectrum of health care services in the Graeagle, Loyalton, and Portola communities. There are also hospital-based Skilled Nursing Facilities in Portola and Loyalton.

We are currently searching for a detail-oriented, organized candidate to fill our need for a Utility Clerk.  

The Utility Clerk provides administrative office support to various departments including the Health Information department.  This is a temporary, part-time, non- benefited, position on a project that will conclude at completion of the project.

The Utility Clerk performs various clerical duties under the supervision of the Business Services Lead.  

Serves as a model to fellow employees in the area of confidentiality. Maintain confidentiality, protecting patient information at all times, utilizing minimum information necessary standards to those with a right and need to know. Follow and abide by all privacy (HIPAA) regulations regarding patient information.

Perform required tasks and other duties while maintaining a positive attitude, productivity and quality standards.

Assists with purging of medical records, and retrieves records from offsite storage as needed. Maintains current logs on purged records, and current log on the location(s) of stored records.

Background in business office machines and programs (Word, Excel, Adobe, Google Docs). Demonstrates working knowledge of information systems related to the job duties.

Demonstrates ability to accurately and efficiently utilize the hospital information system to research a medical record number from our master patient index (MPI). Regularly consults with supervisor on areas of further instruction that would be beneficial and discusses any pertinent issues. Completes tasks in a timely and meets deadlines both internally and externally.

Independently recognizes and performs duties which need to be done without being directly assigned. Establishes priorities organize work and time to meet them. Accepts changes and new ideas with insight into problems and the ability to develop workable alternatives. Accepts constructive criticism in a positive manner. Uses time effectively and constructively. Takes pride in the place of work maintaining a clean, neat and orderly and in one’s job every day. Understands the continuous quality improvement process and applies it in performing everyday tasks/duties. Actively participates in quality improvement by assisting in finding new and better ways of performing duties and responsibilities.

 

Physical demands

By use of proper body mechanics at all times when its necessary to move heavy objects (boxes) or to transport/transfer a heavy boxes on and off shelves.  Lifting and carrying of boxes from 35 to 75 pounds at times placement maybe overhead or on a low shelf.

  

Minimum Requirements:

  1. High school diploma or equivalent
  2. Experience with health information, or a medical office preferred.
  3. At least one year of customer service experience, health care related service is preferential
  4. Excellent communication skills, both verbal and written

Expectations/Role

  • Serves as a model to fellow employees in the area of confidentiality.
  • Maintain confidentiality, protecting patient information at all times, utilizing minimum information necessary standards to those with a right and need to know.
  • Follow and abide by all privacy (HIPAA) regulations regarding patientinformation.
  • Perform required tasks and other duties while maintaining a positive attitude, productivity and quality standards.
  • Assists with purging of medical records, and retrieves records from offsite storage as needed. Maintains current logs on purged records, and current log on the location(s) of stored records.
  • Demonstrates working knowledge of information systems related to the job duties.
  • Demonstrates ability to accurately and efficiently utilize the hospital information system to research a medical record number from our master patient index (MPI).
  • Regularly consults with supervisor on areas of further instruction that would be beneficial and discusses any pertinent issues.
  • Completes tasks in a timely and meets deadlines both internally and
  • Independently recognizes and performs duties which need to be done without being directly assigned.
  • Accepts changes and new ideas with insight into problems and the ability to develop workable alternatives.
  • Accepts constructive criticism in a positive manner. Uses time effectively and constructively.
  • Takes pride in the place of work maintaining a clean, neat and orderly and in one’s job every day.
  • Understands the continuous quality improvement process and applies it in performing everyday tasks/duties.
  • Actively participates in quality improvement by assisting in finding new and better ways of performing duties and responsibilities 

Physical demands

By use of proper body mechanics at all times when its necessary to move
heavy objects (boxes) or to transport/transfer a heavy boxes on and off
shelves. Lifting and carrying of boxes from 35 to 75 pounds at times
placement maybe overhead or on a low shelf.